Every Missed Call Is A Job Your Competitor Just Won. We Change That.
Built by trades, for trades. Backed by 10+ years on the tools. Real people, 7 days a week, turning your ringing phone into booked jobs.
UK based
10+ Years in trades
No AI
7 - day availability
Jobs captured. Calendar filled. Profits up. costs down.
You look bigger than a mobile number. We answer in your name, filter time-wasters, and move real jobs forward.
1 Business landline + phone menu (IVR)
Customers call your local number. “Press 1 new jobs, 2 existing, 3 accounts.” Jobs route to us; suppliers/accounts route straight to you.
2 Answered in your business name
Trades-trained agent answers quickly with your greeting. Professional first impression, without hiring a receptionist.
3 We qualify properly
Scope, access, urgency, location, photos if needed, and budget. Real qualification, not message-taking. Time-wasters are screened out.
4 Job request appears in your RemoteSalesDesk app
All details logged live on the call. You see it instantly inside the RemoteSalesDesk app, ready for review.
5 Confirm → auto books your calendar
One tap confirm in the RemoteSalesDesk app and it’s scheduled in Apple, Outlook, or Google Calendar automatically.
6 Urgent jobs jump the queue
Emergencies are flagged. If you’re free we warm-transfer; if not, you get an instant SMS/email so nothing sits idle.
One Call, Many Opportunities
When a customer calls your business, we’re there to answer instantly.
That call routes directly to our UK based agents. From there, we can:
Answer product or service questions
We handle the first line of queries with clear, brand-matched answers—specs, availability, pricing, and “how it works”—so buyers get confidence fast.
Guide customers to the right options
We triage needs in minutes, compare options, reducing back-and-forth and moving customers towards a decision.
Capture all necessary details for follow-up
Every qualified call includes contact info, requirement, urgency and notes—plus next steps—so your team can pick up without friction.
Pass the lead or booking back to you in real time
Warm transfers when you’re available, instant email notifications when you’re not—so qualified opportunities never sit idle.
Who We Work With
1. Plumbers
We answer every enquiry for emergency leaks, boiler fixes, and installations — so you never miss urgent work.
2. Electricians
We capture every enquiry, whether it’s small fixes or full projects, and get the details straight to you.
3. Builders
We handle enquiries for all types of building work, keeping your pipeline full while you stay focused on site.
4. Roofers
Every roofing enquiry is answered, prioritised, and passed to you — no missed opportunities.
5. Landscapers
From garden projects to ongoing maintenance, we make sure every potential customer reaches you first.
6. …And Many More
If you take sales calls, we can make sure they’re answered, handled, and converted — every time.
How it works
We Learn Your Business. We Take Your Calls. We Keep You Updated. You Grow Without Payroll
Our Clients Say
FAQs
The questions plumbers, sparkies and builders usually ask us first.
Coverage What hours do you cover?
We answer calls 7 days a week, 9–5. That means if you’re under a sink, on a roof, or halfway through a rewire — your phone’s still being answered in your business name.
Usage How many calls are included?
Each plan includes a bundle of calls. After that, you’ll either move to the next plan or pay simple overage per call.
- Lite: 0–20 calls included.
- Starter: 21–40 calls included.
- Growth: 41–100 calls included.
- Pro: 101–200 calls included.
You’ll never be billed for missed calls, hang-ups, or spam.
Usage What counts as a “handled call”?
Any call where we speak to your customer for at least 20 seconds. If it’s a hang-up or time-waster, you don’t pay.
Onboarding Do I need to change my number?
No, but we can provide you with an optional business landline.
You can keep your existing mobile or landline. Just set up a divert to our line or use us however you see fit. This way calls still look like they’re coming direct to you, we just answer first for you.
Coverage Can you put urgent calls straight through to me?
Yes. If you’re free we can warm-transfer the call. If not, we grab the job details and send them straight to you by SMS/email so you never lose the lead.
Talk With Sales
Not sure how a remote sales desk could fit into your business?
We’ll walk you through how our 7-day inbound coverage works, answer your questions, and show you how it can save you money while keeping your customers happy.